- Photo Repair Pro
How to Convert Image Files
Our PhotoRepairPro restoration job flow works with JPEG image files. You upload a JPEG image and we return a JPEG image back.
How will I know if my JPEG is compatible? Our uploader only allows you to upload a compatible JPEG. So if it uploads, you're file is good for us to begin our work.
How can I check the file type? On a desktop, you can right click an image to retrieve the image details. Files are usually in JPEG format if they end in .jpeg or .jpg. If you are having trouble finding your file or uploading it to our site when clicking "browse", it is likely because your image is not in JPEG format.

How can I convert my file to a JPEG?
Here are some solutions to help you convert your file properly. Desktop: Mac 1. Open your image file in the default image software. For Mac this is usually Preview.

2. On your menu bar, click on File. Here you choose Export (or on other programs, the option may be called Save As).

3. Once the "Save As" prompt pops up asking you where you would like to save your file, and what you would like to name it, direct your attention to the bottom of the window. Look for a drop down with options for format types. Choose JPEG and select the highest quality.

4. Click Save and you are done!
Desktop: Windows
Windows computers come equipped with the Paint application which will use a similar process to convert as Preview.
1. Open your image file in the Paint application
2. Click File > Save As
3. Change format to JPEG and decide where you want your new file to be saved.
4. Click Save and you are done!
Other Desktop Applications:
Programs like Adobe Photoshop have much more versatility in what formats can be opened and which formats you can save as.
There are also batch converters like image converter you can download to convert multiple files at once.
Online file converters:
You may also find online file converters that will do this for you for free, but it may take a bit longer to wait for the file to convert and download again. Some of these sites may also add their logo to the image during conversion or additional risky attachments with the downloads, so use caution.
File conversion on mobile phones:
iPhones use a new HEIC format for images.
Follow the steps here if you are interested in setting up a separate folder for making JPEG copies of specific images, or for switching back to JPEG only files look here.
If you would like to learn more about other image formats, you may be interested in our previous blog post: Best Digital Storage Practices
For any additional questions or concerns about making pictures clear, picture restore, bringing photos back to life and more, feel free to contact us.
We look forward to helping you repair your most precious photo memories!